American Express Work From Home Jobs 2024: American Express has released multiple recruitment notice for Customer Service Analyst position. This recruitment doesn’t require any work experience, so freshers can easily apply for this American Express remote jobs.
Candidates who are eligible and interested, can apply for this program before May 25, 2024. Below, you’ll find all details about the vacancy, salary, application fee, selection process, qualifications, age limit, and more.
Read Official Notification carefully before applying for the vacancy.
American Express Work From Home Jobs 2024
Job Location:
1. Customer Service Analyst– Hybrid (Work From Home & Office Location is Gurgaon, Haryana, India)
Job Type: Full Time.
| Name of Vacancy | Customer Service Analyst |
Responsibilities of Customer Service Analyst:
- The position is responsible for providing quality and timely completion of requests related merchant fund release. It also includes complete research and reconciliation of merchant accounts.
- This role includes managing inbound as well as outbound calls with an 80/20 calling ratio.
- Requires the handling of requests by partnering with internal teams as well as client managers.
- Provide service & support to Merchants, Processors, MS TSC, Banking, SRG/KOAT, Contract Review, Submissions, ESSU, CMS, Acquisition, Network Development, Risk Management, and Welcome Acceptance.
- Review, analyze, and process merchant requests from the simple to the complex.
- Review, understand, and apply information from business and legal documents, i.e., Articles of Inc., Business license, Guarantee Agreements, IRS documents, AMEX Terms and Conditions, Policies and procedures and PAD Agreements in order to fulfill critical maintenance requests.
- Ensure timely execution of cases and following strict deadlines for enhanced merchant experience.
- Strong analytical and collaboration skills.
- Excellent written and verbal communication skills.
- Demonstrates ability to be self-directed with excellent follow through.
- Customer focused with a high level of urgency; role model for delivering Extraordinary Customer Care.
- Able to interact professionally with all levels of clients.
- Ability to manage multiple tasks simultaneously.
- Working knowledge of MS Office products, i.e. Excel, Word, PowerPoint etc.
- We work Monday – Friday – 1930 – 0400 IST shift.
Eligibility Criteria for American Express Work From Home Jobs 2024:
- Graduates.
- Excellent verbal and written communication skills.
- Ability to evaluate Merchant information.
- High result orientation.
- Ability to take independent decision & meet stringent deadlines.
- Demonstrated dependability.
Required Age:
To apply for American Express Work From Home Jobs 2024′ Customer Service Analyst position candidates must be at least 18 years old. The maximum age limit hasn’t specified for this position.
Work Experience:
Experience is not necessary for American Express Work From Home Jobs 2024. Both freshmen and those with experience are encouraged to apply for this vacancy.
Selection Method:
American Express Work From Home Jobs 2024 Selection Method:
Candidates for this Customer Service Analyst position will be chosen based on Online Assessment and Personal Interview.
If your qualifications match the criteria, you’ll be notified on a rolling basis during the application period via email and/or SMS.
Application Fee:
“You shouldn’t have to pay any application fees when applying for American Express Work From Home Jobs 2024. Genuine recruiters won’t ask you for money to set up an interview or offer you a job. If you get calls or emails asking for payment, be careful, as it might be a scam.”
Salary:
The salary for the American Express Work From Home Jobs 2024 is around Rs 5 to 6 Lakh per Annum.
Please note that these figures are based on data from sources like Glassdoor and may vary. The figures given here are not fixed and are subject to fluctuations.
Also Check Out Airbus Recruitment 2024 For Freshers | Earn Around ₹1 Lakh Per Month From Airbus
Last date for submission of the American Express Work From Home Jobs 2024:
Candidates need to apply by May 25, 2024. No applications will be accepted after this date.
Important Message from America Express:
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
How to Apply:
All eligible and interested candidates must apply online from the official website or link given below.
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